# Custom applications

> Internal tools, portals and workflows built around how your business actually operates, and connected to the systems you already run: ERP, CRM, 1C and payments.

Off-the-shelf software fits the average business. Yours has its own approvals, its own customers and its own way of moving work between people, so the gaps get filled with email, spreadsheets and copy-paste. We build applications around the way you actually operate: an internal tool for the team, a portal for customers or partners, a workflow that routes each task to the right person. Each one connects to what you already run, such as your ERP, CRM, 1C or payment provider, so data is entered once and reaches wherever it is needed.

Bitmason: https://bitmason.dev/en/services/custom-applications/

## What you get

- **A tool that matches your process**: Screens and rules shaped around how your people work, not a generic product bent to fit.
- **Integrations with what you run**: Two-way connections to your ERP, CRM, 1C or payment provider, so records stay in step.
- **Portals for customers and partners**: Secure access for people outside the company to the orders, documents or requests that concern them.
- **Roles and permissions**: Each person sees and changes only what their job requires, with a record of who did what.
- **An end to double entry**: Data typed once and passed on automatically, instead of copied between systems by hand.

## How it works

1. **Walk through the work**: We sit with the people who do the job and map how work, data and approvals move today.
2. **Design the application**: We design the screens, rules and integrations, and check them with the people who will use them.
3. **Build and integrate**: We build the application in stages and connect it to your existing systems as each stage lands.
4. **Roll out to the team**: We release to one group first, train them, fix what they find and then widen access.

## Related case studies

- [A training centre’s site, courses and tests under one admin panel](https://bitmason.dev/en/cases/tcatb.md): Let the centre’s staff run every section of their site without a developer, move its surveys and tests to a new engine without losing past results, and keep the site in step with the association’s in two languages.
- [A mobile shopping app on a live Shopify store](https://bitmason.dev/en/cases/isurve.md): Give an established Shopify store iOS and Android apps in three languages without replacing the store: one catalogue, one stock count, one set of orders.

[Describe your workflow](https://bitmason.dev/en/contact/?service=custom-applications)